The Help Connection Ticket Manager
Have a problem? Open a ticket in the Help Connection Ticket Manager.

Report a Problem

  • use this Ticket Manager
  • phone #2450
Log in to the Ticket Manager using your username and password to report a problem or check the status of a problem. If you've never logged in before, you may need to create a new account (see below).
New User? First time users will need to go through several steps to create an account. Enter the Group Password fhshelp fill out all the requested information, and create a username and password.

Got an emergency?
Contact us phone (408-522-2450)

Forgot Your Password?
Contact us by e-mail (kathleen_ferenz@fuhsd.org) or by phone (408-522-2450), and we will assign you a temporary password.
Help Desk Manager

Kathleen Ferenz
Library Technology Teacher
(408) 522-2493
kathleen_ferenz@fuhsd.org

Fremont High Help Desk

   Report a Problem
   Software & Equipment
   Frequently Asked



Other Help Links

   Apple Help Links
   Other Support Links
   UsefulOnlineResources



11.10.03 ALL PHOTOGRAPHS COPYRIGHT © 2003, BILL GALLERYALL RIGHTS RESERVED